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Service desk
Results: 1375

#	Item
471	Case Study – Commercial Sector “The HelpLINE system enabled me to measure the effectiveness of our help desk operation with real-time reports” Client name Add to Reading List Source URL: www.badgernt.co.uk Language: English - Date: 2014-01-15 06:43:18 Information technology Helpline Help desk Service desk Incident management Information Technology Infrastructure Library Automation Service-level agreement Information technology management Marketing Business
472	Process Rules – Incident Management 0. Overall Add to Reading List Source URL: intranet.secure.griffith.edu.au Language: English - Date: 2011-04-29 00:29:14 Incident management Management Service desk Downtime Problem management Computer security incident management Information technology management Project management Information technology
473	The Customer Services division of Karmak is a comprehensive group of services, strictly dedicated to keeping your business running smoothly and efficiently. We provide a variety of customer service options that are alway Add to Reading List Source URL: www.karmak.com Language: English - Date: 2013-12-18 12:49:56 Outsourcing Remote desktop Technical support Business Management SAP AG Customer experience management Help desk Groupware
474	Service Desk Tool Glossary of terms Below is a list of terms and definitions as they apply to ITIL version 3 and to the Service-now.com Service Desk tool. Term Add to Reading List Source URL: intranet.secure.griffith.edu.au Language: English - Date: 2015-02-04 17:38:41 Business Information Technology Infrastructure Library Incident management Problem management Service desk Email Service Event Management Processes as defined by IT IL ITIL security management Information technology management Management Technology
475	Service Desk Tool Managing Homepages Upon opening the Service Desk tool, a homepage is displayed. To return to the homepage from anywhere in the system, click the gear icon Add to Reading List Source URL: intranet.secure.griffith.edu.au Language: English - Date: 2015-02-04 17:42:03
476	BUSINESS SCHOOL I.T SERVICES NEW STAFF IT GUIDE Version Add to Reading List Source URL: www.law.uwa.edu.au Language: English - Date: 2013-05-21 23:35:01 Service-level agreement Business Help desk Information technology management Customer experience management
477	ITIT Service Desk Set up guide for Mac OS X Authenticated Network Service set up instructions for Windows XP Add to Reading List Source URL: www.it.unsw.edu.au Language: English - Date: 2013-12-18 23:07:17 Dynamic Host Configuration Protocol Ethernet physical layer System Preferences Network architecture Internet Computer network security Ethernet Mac OS X Computing
478	SHD Product Sheet 2014.indd Add to Reading List Source URL: www.sitehelpdesk.com Language: English - Date: 2014-05-07 07:06:33 Help desk Customer experience management Business software Web applications Service-level agreement Email Microsoft SQL Server Customer relationship management Issue tracking system Business Computing Information technology management
479	Service Desk Tool Using Bookmarks A bookmark is a link to information in the Service Desk Tool (SDT) that is stored on the Edge toolbar. All users create and manage their own bookmarks. Add to Reading List Source URL: intranet.secure.griffith.edu.au Language: English - Date: 2015-02-05 19:42:59 Bookmark Tag Avant Browser Google Bookmarks Web browsers Information Computing
480	INS Problem Management Manual Process, Policies & Procedures Version 0.4 Add to Reading List Source URL: intranet.secure.griffith.edu.au Language: English - Date: 2013-07-17 00:01:47 Technology Incident management Information Technology Infrastructure Library Change management Service desk Root cause analysis Skill IBM Tivoli Unified Process RPR problem diagnosis Information technology management Management Problem management

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